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  17 April 2014 :: All members please log in below for today's message   
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Terms and Conditions

1. MEMBERSHIP:
By taking out a membership you accept in full all these terms and conditions and agree to comply with them at all times.

2. 18 YEARS OLD:
Members must be at least 18 years of age or older as local gambling law dictates. You accept that if you are resident outside the UK, you must satisfy yourself that you are lawfully able to receive our services.

3. OWN USE ONLY:
All confidential betting information MUST be used ONLY by the member whose name is entered in the registration form.

4. DIVULGE INFORMATION:
Once a member has received his/her membership confirmation, he/she is bound to an agreement that he/she shall not in any way divulge any information about or selections advised by PERSONAL INFO to any third parties, and or not permitted to even discuss or post any PRIVATE information or selections on any internet forums or post any personal blogs about the PERSONAL INFO service, whether before or even after any official results. It (The PERSONAL INFO private information and advised selections) is released exclusively to members of PERSONAL INFO only - information piracy and/or the re-transmission of syndicate information, either for commercial gain or not, of any kind will NOT be permitted and we will seek legal redress over any such action. The membership will also be terminated immediately WITHOUT REFUND. This is a PRIVATE MEMBERS ORGANISATION, therefore MEMBERS are asked to please keep it that way, otherwise advised prices may become harder to for genuine members obtain!

5. PAST RESULTS:
Members must be aware that not every bet will win. Past results are not necessarily indicative of future performance and PERSONAL INFO is not bound by any assurance that profits will be achieved.

6. REFUNDS:
PERSONAL INFO cannot offer refunds of subscriptions under any circumstances. This is not through lack of goodwill but because fixed costs are incurred and betting information is paid for irrespective of results.

7. LIABILITY:
Due to the nature of electronic distribution of information, services and materials, neither PERSONAL INFO nor any of its Data Providers nor affiliates have any liability (whether in contract or tort) for any losses, costs or damages resulting from or related to use of or inability to use any information contained in our services or the provision of the services to the fullest extent to which such liability may be excluded or avoided by law. In no event shall PERSONAL INFO be liable to you for perceived or actual lost profits or for indirect, incidental, special, punitive or consequential damages arising out of or in relation to the provision of the services or the provision of information.

8. INDEMNITY:
You irrevocably indemnify PERSONAL INFO and its Data Providers and affiliates from and against any and all losses, damages and costs suffered or incurred by PERSONAL INFO, any Data Providers or affiliates of whatsoever nature arising out of or in connection with your use, provision or distribution of information or any part of our services or any part or otherwise howsoever arising in relation to any breach of this agreement by you.

9, 12 MONTH SUBSCRIPTION IN 2 INSTALMENTS:
Any member who takes up the offer of a 12 MONTH membership with the option of paying in 2 instalments can not also take advantage of any other promotional offer, as the option of paying in 2 instalments is at the FULL PRICE and the member can not also later cancel the second instalment payment for any reason, as by taking up this offer you agree to join the MAINLINE SERVICE for 12 months and you have purchased a 12 Month membership! The only difference is that we PERSONAL INFO have been kind enough to offer you an easier option of paying for your preferred 12 MONTH membership in a more convenient way to suit you. If you pay by a credit/debit the 2nd instalment will be taken from the same credit/debit card when the instalment payment is due as agreed above, alternatively you can send us a credit/debit card mandate instruction if you wish to use a different card.

10, BETTING ON HORSE RACING IS A GAMBLE:
Always remember that betting on horse racing and all sports, is a gamble, and we at PERSONAL INFO advice you strongly to never back with money that you cannot afford to lose.

11, The MAXIMUM BETS:
The Maximum Bets are made available either via a NATIONAL RATE Information line that will be provided to you (if you join online please request this No) along with LIVE PINS ACCESS No's, or by login on line at our website www.personal-info.co.uk as advised when joining the service. However, if we make a MAX BET available to you and you fail to either call the number or login for that MAX BET then that MAX BET will be treated as a USED selection in your subscribed amount, as we have made the selection available ~ it will not be the fault of PERSONAL INFO that you fail to obtained a selection made available to you by one of the access methods, EXAMPLE if you subscribe for 50 MAX BET selections then you will receive 50 pin access No's and the pin number will change after each selection, so if you fail to call for one of them you still move to the next pin later(however, we can suspend your service if you going on holiday for a few weeks, however, you must first tell us before you go on holiday). The NATIONAL RATE Information line and MAX BET MEMBERS page is updated each day at approx half an hour before the first race and you are advised to either call the number or visit the MEMBER PAGE each day as BOTH will tell you what our plans are for that day.

12, MAX BET TEXT ALERTS:
Because we can sometimes go up to 3 weeks without there being a MAX BET available (sometimes maybe even longer) we do offer to send MAX BET MEMBERS a MAX BET ALERT text message to your mobile phone or email address, so that there is no need for you to ever miss out on any future Max Bets!! However, you must request the text alerts, because text or email messages are not always guarantee to be delivery on time the TEXT ALERTS are really ONLY sent as a COURTESY message and is not part of the service that you have brought and is not meant to be relied upon, you are advised to get into the habit of either calling the 0870 line or login in to the member only area page at the time that the last message advised you too!!. There will be no extra charge for the text alerts. Please request the TEXT ALERT either by sending me an email to kevin@personal-info.co.uk or by filling in the MAX BET TEXT request option on the home page of our website www.personal-info.co.uk. The MAX BET text alerts are on offer to MAX BET MEMBERS ONLY as sometimes we could go up to 3 weeks without there being a MAX BET available (sometimes maybe even longer), however, as there are MAINLINE BETS made available to members of THE MAINLINE SERVICE on most days, The MAINLINE MEMBERS are expected to calling or LOGIN into the service every day, or on the day that the previous messages advised you to, therefore, there feel that there is no real need to send alerts to MAINLINE MEMBERS.

13, EMAIL MESSAGES WHEN NEW SELECTIONS UPLOADED:
Our website is designed to automatically send out an email message to online users who have entered their email address correctly, telling them that a new selection has been uploaded, however, again the message is sent as a COURTESY message and is not part of the service that you have brought and therefore is not meant to be relied upon, you are advised to get into the habit of either calling the 0870 line or login in to the member only area page at the time that the last message advised you too!!.

14, THE FIRST MESSAGE:
You are advised to visit our website and login to the MEMBERS ONLY area of the site using your chosen username and password or call the 0870 National Rate Line each day at approx 12.15pm or at least half an hour before the first race, if the first race is scheduled to take place before 11.45am, or, if we have already advised you to come back at a different time on the previous message, or if we send you a text message with a new selection(s) or a new time if different from above, however, this would only happen if we feel that we need to upload a message earlier than normal, for example, if there is an advised price to be taken. Therefore, if we don't already have your mobile phone No please email to kevin@personal-info.co.uk or text to 0791 379 2678 along with your full name. If we don’t have a mobile number for you we will text your landline! These times will change during the summer months.

We will always try to upload all of the selection(s) on the first message; however, there will also be UPDATE messages from time to time especially in the summer months when we have later races and evening cards! However, we strongly advise that members always come back for the update messages at the times when advised to on the previous message! The first message will also tell you if you need to call back at a later time that day, in case we are expecting any selections to be confirmed later in the day. One of the main reasons for later updates is that sometimes we do get quite a lot of information from our confidant’s, however, we are a very selective service and we like to have a good long look at the races concerned. We are mainly looking at past form, not only of the potential selection(s) but also the opposition, both positives and negatives, this takes up quite a lot of our valuable time……….hence the reason for the updates from time to time. It is in your own best interest that we spend as much time as possible looking at the races concerned, sometimes we will spend between 2 or 3 hours looking at just one race!!. So please be patient if we ask you to come back.

We will always try to upload all of the selection(s) on the first message; however, there will also be UPDATE messages from time to time especially in the summer months when we have later races and evening cards! However, we strongly advise that members always come back for the update messages at the times when advised to on the previous message! The first message of the day time will change to 1.15pm during the british summer time months.

15, STAKING:
All Personal Info MAINLINE selections are advised in a staking plan of 1 to 12 unit points. However, our average stakes during the last 12 months has been approx 2.5 to 3pts (01 June 2013). It is the choice of each individual member to decide on what unit stakes to use. For EXAMPLE: Our average member stakes around £50pp. If you decide to use £50pp stakes then your stake on a 3pts to win bet will become a £150 to win bet in your own staking plan. If you wish to use smaller stakes then using £20pp stakes for the same 3pts to win bet, your own stake would become a £60 to win bet in your own staking plan.

We advise that you choose a level of staking that you can easily afford and then stick to that level of staking for your membership term. However, we know that some members do like to increase their staking when they feel more comfortable with our service. But, we strongly advise that you don’t increase your staking too quickly, if you must increase your staking then do it gradually. For EXAMPLE: If your first month with us is successful and we make a 25pts profit and you were using only using £20pp stakes, then you would have made a £500 profit in the first month, however, if in the second month you increased your staking too high and jumped right up to £100pp then you would leave your profits and betting bank exposed to a losing run, as losing only -5pts in the second month would lose all of the profits already made in your first month.

All our profit and loss statistics on our website and in our mail shots are illustrated at £100 per point with no increasing or decreasing of the staking plan. We do have quite a few members who use £100 per point stakes with some using even larger stakes and others much smaller stakes, some members even staking as low as around ONLY £5 per point. In other words everyone has different betting levels; however, from information received from members we do know that the average member will stake around £50 per point! We really do feel that the best policy is for YOU to establish your own staking level that you will feel comfortable with and stick to that level of staking as we will have the inevitable losing run from time to time, as will any service. However, our long term profit and loss figures don’t lie and are 100% genuine. Therefore, please take a closer look at the stats on our website by down loading the spreadsheet, or request us to email to you. This will be a guide to help you decide on your own personal staking. Please always remember that betting on horse racing and all sports is a gamble and we at PERSONAL INFO advise you strongly to never back with money you that cannot afford to lose.
We are not a service that has a record of going on long losing runs like some other services, so most of the time we will actually be reinvesting from winnings made from previous successful bets, however, we do know that some members like to have a betting bank. This is money that they have put to one side and will not back beyond. Therefore, if you wish to use a betting bank then we would suggest that 100 times the level of unit stake that you back too should be sufficient to combat any inevitable losing run. Example: £30 per point x 100 = a £3,000 betting bank or if you intend to back at a much higher level then £100pp x 100 = £10,000.

16, ADVISED PRICES:
The prices that are advised by PERSONAL INFO are always available at the time the bets are uploaded!

We visit the websites: www.oddschecker.com, www.racingpost.com, and www.attheraces.com, to find out where the very best price availability is for our intended selection(s) just moments before we upload the information, however,
We may not always advise the firm with the best price availability if only fractionally better, because, we feel the professional advise is to strongly advise members to take up the Best Odds Guaranteed Price Offers (B.O.G = Best Odds Guaranteed) when available with major bookmakers. Therefore, if a selection Win/Places for us and the SP (starting price) is greater than the advised prices then we will be paid out at the SP.
The B.O.G prices have been available for many years by some major bookmakers in their desperate battle with the exchanges, therefore, this presents us with a vital tool in our professional approach to betting.

We will then take screen shot of the betting slips available with those betting firms again just moments before we advise the selection to make sure that the prices are bang up to date!! Those screen shots are then attached to our proofing sheets and sent the organisations that we proof too! The Bets will then be settled at the advised prices with any B.O.G prices or other bookmaker rules applied ie: rules 4 (deductions for NRs at the time prices are taken).

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There are several options of making a quick payment to PERSONAL INFO to ensure that the service is made available to you immediately.

1, We have our own merchant card service account and we can accept ALL CARDS PAYMENTS online immediately, to use this method please click on the JOIN NOW link below, you are guaranteed that your personal and card details will be safe and securer on this website. You will notice a padlock will appear at the bottom of the page when you have chosen the service you require and have entered the application form area ~ you then need to enter your own username and password and you will then enter the application form area. The application will take only a few minutes and you will them be a member of your chosen service immediately.

2, You call me PERSONALLY on 01942 707171 and I will process your card payment over the phone (if you get my answer machine please leave a message and I will call you back personally ASAP!!)

3, To get a POSTAL application form simply click on the JOIN NOW button at the top right hand side of the website or at the bottom of any page then click on the postal form, then use that as your application form.

4, We now accept payments direct to our BARCLAYS BUSINESS ACCOUNT. You can make direct payments at any BARCLAYS branch, or by phone/online banking.
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